Services
Public Grievance Redressal
Lodge a complaint with photo and location, track its status, and reopen or rate the resolution.
Lodge a complaint with photo and location, track its status, and reopen or rate the resolution.
Service TypeComplaints
ModeOnline
ForCitizens
AvailabilityDepends on ULB
How It Works
- 1Describe the issueChoose the type of issue and add details and a photo.
- 2Complaint is assignedIt reaches the right ULB officer automatically.
- 3Follow progressYou get updates until the issue is resolved.
- 4Rate the resolutionTell us if the issue was resolved well.
Keep These Details Ready
Keep the following information handy to apply for or use this service.
Issue detailsWhat the problem is and when it started.
LocationWard, street or landmark.
Photo (optional)A photo helps the officer act faster.
Frequently Asked Questions
What can I report?
Garbage, streetlights, water supply, drains, roads and other civic issues.
How do I know the status?
Use Track status with your complaint number. You also get updates by SMS.
What if my issue is not resolved?
Complaints that miss their timeline are escalated automatically.