Aerial view of Patna Junction railway station with the national flag
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Citizen Help Desk

Track, verify or pay without logging in, and check the time limit for each service.

Track, verify or pay without logging in, and check the time limit for each service.

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Track, Verify or Pay

Get updates on your municipal service requests in a few simple steps.

Find this number on your last bill or licence.
Try a sample:WS-100234TL-55012
How It WorksPay a bill in 3 simple steps.
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Sample records for this preview. Open the full application tracker · Verify a licence or permit

ServiceCategoryTime LimitDocuments NeededApply
Trade Licence Issuance and PaymentLicences & permits7 daysAadhaar, Address proof, PhotoApply
Building Plan ApprovalLicences & permits30 daysDrawings, Ownership proof, IDApply
Public Grievance RedressalComplaints15 daysIssue details, Location, Photo (optional)Apply
Water & Sewerage Connection ManagementWater & sanitation15 daysAadhaar, Holding-tax receipt, Plot planApply
Advertisement ManagementLicences & permits10 daysSite-owner NOC, Design artwork, ID & GSTApply
Property Tax Assessment and PaymentPaymentsInstantProperty ID, Owner detailsApply
No-Objection Certificate (NOC) IssuanceCertificatesAs per charterBuilding plan, Ownership proofApply
Miscellaneous CollectionsPaymentsInstantNone requiredApply
Solid Waste Management and Environmental IssuesWater & sanitationAs per charterNone requiredApply
Sanitation and Health HygieneWater & sanitationAs per charterNone requiredApply
Death and Birth CertificateCertificatesAs per charterHospital or event proof, ID of applicantApply