Aerial view of Patna Junction railway station with the national flag
About Us

About UPYOG Bihar

A unified digital platform for municipal services across Bihar.

A unified digital platform for municipal services across Bihar.

What Is UPYOG?

UPYOG is an open-source, configurable platform designed to help Urban Local Bodies (ULBs) deliver municipal services, payments and grievance redressal online in a simple and citizen-friendly manner.

  • For CitizensApply, pay and track services online.
  • For ULB StaffManage service workflows.
  • For Implementation PartnersWork with common digital standards.
Open Digital PlatformBuilt on open source and configurable for different ULBs.
Reusable Service ModulesPlug-and-play modules for faster deployment.
Common Data & Software StandardsEnsures interoperability and consistent data practices.
Implementation GuidanceSupport for smooth and scalable implementation.

How UPYOG Bihar Works

UPYOG Bihar is the state's single window for municipal services, run by the Urban Development & Housing Department for the Urban Local Bodies (ULBs) of Bihar. Citizens apply, pay and track services in one place, and ULB staff process them through the same platform, so every city follows the same steps and timelines. The portal works in Hindi and English. Here is what it brings together:

  • One portal for citizens, ULB staff and partners, with a single sign-in
  • Municipal services such as trade licence, water and sewerage, grievances and advertisement
  • Common workflows, timelines and data standards across all ULBs
  • Online payments, tracking with SMS updates, and downloadable receipts and certificates
Citizens at a public grievance hearing