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Citizen Help Desk
Track, verify or pay without logging in, and check the time limit for each service.
Track, verify or pay without logging in, and check the time limit for each service.
No Login Needed
Track, Verify or Pay
Get updates on your municipal service requests in a few simple steps.
Find this number on your acknowledgement receipt.
How It WorksTrack your application in 3 simple steps.
1
Enter Reference NumberUse the number from your acknowledgement receipt.
2
View Current StatusSee the latest status of your application.
3
Get UpdatesReceive alerts on important changes (if available).
Sample records for this preview. Open the full application tracker · Verify a licence or permit
| Service | Category | Time Limit | Documents Needed | Apply |
|---|---|---|---|---|
| Trade Licence Issuance and Payment | Licences & permits | 7 days | Aadhaar, Address proof, Photo | Apply |
| Building Plan Approval | Licences & permits | 30 days | Drawings, Ownership proof, ID | Apply |
| Public Grievance Redressal | Complaints | 15 days | Issue details, Location, Photo (optional) | Apply |
| Water & Sewerage Connection Management | Water & sanitation | 15 days | Aadhaar, Holding-tax receipt, Plot plan | Apply |
| Advertisement Management | Licences & permits | 10 days | Site-owner NOC, Design artwork, ID & GST | Apply |
| Property Tax Assessment and Payment | Payments | Instant | Property ID, Owner details | Apply |
| No-Objection Certificate (NOC) Issuance | Certificates | As per charter | Building plan, Ownership proof | Apply |
| Miscellaneous Collections | Payments | Instant | None required | Apply |
| Solid Waste Management and Environmental Issues | Water & sanitation | As per charter | None required | Apply |
| Sanitation and Health Hygiene | Water & sanitation | As per charter | None required | Apply |
| Death and Birth Certificate | Certificates | As per charter | Hospital or event proof, ID of applicant | Apply |