Aerial view of Patna Junction railway station with the national flag

Resources

Help Centre

Answers about applications, payments and municipal services.

How do I apply for a service?

You can apply for any municipal service through the UPYOG Bihar portal by following these steps:

Select your district and ULB.
Choose the required service from the Services section.
Fill in the application form and upload the required documents.
Pay the applicable fees (if required) and submit.
You will receive an acknowledgement and can track the status anytime.

Go to Application Tracking

How can I track my application?

Open the Citizen Help Desk, enter your application number and see every stage. You also get updates by SMS.

Track Status

What if my payment failed?

If money was deducted but the payment failed, it is normally returned to your account in a few working days. Keep the transaction reference and contact support if it is not returned.

Which documents do I need?

Each service page lists the documents it needs. Keep them ready before you start.

See All Services

How do I register a grievance?

Open Public Grievance (PGR), describe the issue, add a photo and location, and submit. Follow it with the complaint number.

Public Grievance (PGR)

How do I reset my password?

On the login page choose Forgot password. A one-time password is sent to your registered mobile number so you can set a new one.

How do ULB staff access modules?

The ULB nodal officer raises a request and the department approves roles. After that you sign in once and see the modules for your role.

ULB Staff Modules